Netflix’s critically acclaimed stop-motion animated series, Pokémon Concierge, is set to debut new episodes on September 4, 2025. The announcement was accompanied by a new trailer during a recent Pokémon Presents stream, revealing fresh adventures at the tranquil Pokémon Resort and introducing new characters and Pokémon.
The upcoming episodes continue the heartwarming story of Haru, a new concierge at the resort, as she learns to navigate life and build confidence through her interactions with various Pokémon guests and their trainers.
Expanding the Pokémon Resort Experience
The original four-episode series, which premiered on December 28, 2023, garnered widespread praise for its unique stop-motion animation, relaxing atmosphere, and heartfelt themes. The new season will further explore the daily life at the serene tropical island retreat, where Pokémon come to relax and be pampered.
What to Expect in the New Episodes
The newly released trailer provides a glimpse into what viewers can anticipate. Haru, now more assured in her role, will face new challenges and continue her journey of self-discovery alongside her loyal partner, Psyduck. The series will introduce a host of new Pokémon guests, including Sealeo, Shinx, Luxray, Arcanine, and Corphish, expanding the diverse cast of creatures enjoying the resort’s amenities.
Adding a new layer of narrative, the trailer teases the arrival of Kent, a mysterious visitor with ties to Haru’s past, who appears at the resort with his Arcanine. Additionally, Tyler’s uncle, Dan, a veteran trainer accompanied by his Sealeo, will also be featured, hinting at emotional storylines as Haru works to assist all guests with their needs.
The Acclaimed Production Behind the Scenes
Pokémon Concierge is a collaborative production between The Pokémon Company and Netflix, with animation handled by the renowned dwarf studios. The series is directed by Iku Ogawa and written by Harumi Doki, with concept art and character design by Tadahiro Uesugi. The meticulous stop-motion technique involved creating over 80,000 unique frames for the initial four episodes, showcasing the dedication to its charming visual style.
The series has been lauded by critics for its endearing visuals and storytelling, earning accolades at prestigious events such as the 2024 Annie Awards and 2024 Annecy Awards. The positive reception led to Netflix announcing further episodes in production in February 2024, culminating in this September 4, 2025 release.
Global Appeal and Accessibility
Pokémon Concierge was developed with a global audience in mind, offering subtitles and dubbing in 33 languages, and featuring character names recognizable across different regions. The first four episodes were made available for free on official Pokémon YouTube channels for a limited time earlier in 2025, allowing a wider audience to experience the series.
The return of Pokémon Concierge promises more heartwarming tales and the unique charm that captivated audiences worldwide, continuing Haru’s adventures in providing a relaxing escape for Pokémon and their trainers.
